FAQs

Pre-order items are released for sale prior to the stock arriving into our warehouse. We provide an estimated shipping time and do everything we can to deliver to you on time. Occasionally there may be delays with stock being held up in customs, courier delays etc. but these delays are out of our hands and are not grounds for cancellation or refund

If you have placed an order with both pre-order items and in-stock items, your in-stock items will be secured until your entire order is ready to ship. If you would prefer some of your order sent earlier, please contacts to split the shipment or place two separate orders.

Yes, we have handy Notify Me function under each product online. You can enter your email address and we will email you when the item has re-stocked.

Please check out Return Policy here. 

Please check out Return Policy here. 

Yes, if you email us prior to your order being dispatched we can make amendments providing the stock you want is available.

We can provide you with a credit note to order the item at a later date when it is next available for sale.

Any fees collected from government bodies need to be paid directly to them by the customer.

Yes! You can cancel your order and we will issue you with a credit note. We do not offer refunds for change of mind or orders placed my mistake, even if your order hasn’t been despatched.

We have an extensive size guide that explains the sizing per style. If you need further help, please email admin@vdmthelabel.com and we will get back to you during Australian business hours.

It’s made with love in Bali, Indonesia.

We make all our swimwear from eco-friendly, sustainably produced fabric. For more information, see our Sustainability page here.

Cold hand wash. Washing in warm water may cause your print to fade prematurely.

Yes, please refer to our stockist page here.

Please refer to our Shipping page here.

Please contact us here. 

Now you’re all caught up on the details, go find yourself the perfect swimsuit!