FAQ Help Centre | VDM THE LABEL

FAQs

GENERAL

What does Pre-Order mean?

What if some of the items in my order are pre-order and some are not?

Can I join a waitlist for sold out items?

Can I exchange or return items?

Can I get a refund?

Can I change my order after I’ve placed it?

What if the item I want to change my order to is sold out?

Do I have to cover duties and taxes charged to me by my government?

Can I cancel my order?

How do I know what size I am?

Where is our Australian swimwear made?

How are your swimsuits sustainable?

How do I wash my bikinis?

Can I try on your bikinis anywhere before I buy?

What shipping do you offer?

Got other questions?