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Return Policy
Our Return Policy:
We will gladly accept any full priced item returned back for a store credit, minus original shipping costs. All sale items are final, meaning that no returns, exchanges or refunds can be accommodated.
Eligible items:
We accept returns for items that are unused, unworn, and in their original condition with all tags attached within 30 days of delivery.
Return & exchange portal:
AUSTRALIAN CUSTOMERS - Return here
ALL OTHER COUNTRIES - Return here
If the above conditions are met, once we receive and inspect the returned item(s), a store credit will be issued within 5-7 business days. *Please note that original shipping costs are non-refundable.*
Damaged or incorrect items:
If you receive a damaged or incorrect item, please contact us immediately at admin@vdmthelabel.com so that we can correct the issue.
Return address:
Suite 12, 320 Carlisle Street Balaclava, 3183, Victoria, Australia.