Shipping Policy

 

AUSTRALIA

AUSPOST $7.99 AUD

Please allow 1 - 5 business days.

AUSPOST EXPRESS $ 9.95 AUD

Please allow 36 hours.

 

NEW ZEALAND

DHL ECommerce  $9.95 AUD

Please allow 3 - 5 business days.

 

All final prices will show  in AUD.

*Exchange rate for shipping outside of Australia are estimates only and will vary depending on exchange rates and fees charged by your financial provider.

*Shipping times are estimated and will vary based on your location, VDM The Label are not responsible for delays caused by incorrect information provided, payment verification process, external factors effecting our courier or factors beyond our control.

*Estimated delivery time does not include customs delays or orders held by customs officials. If this unlikely event occurs please email Admin@vdmthelabel.com and we will investigate on your behalf.

*Please check your billing and shipping information carefully before you place your order, we are unable to make changes to an order once the order has been placed including pre-ordered items.

*VDM The Label are not responsible for Taxes and duties that may be applied by customs or postal authorities in your destination country of delivery, all payment of taxes and duties are the responsibility of the purchaser.

We recommend checking your local customs website for more information.

*It is our first priority to ensure deliveries are sent as early as possible, orders placed before 12pm AEST will be shipped the same day, orders placed on the weekend or Australian public holidays will be shipped the next business day.

TRACKING

All Australian orders will be shipped on the Australia Post network. You will receive a tracking number within one business day of your order being dispatched. You can track your package here: TRACK YOUR PACKAGE

New Zeland  orders will be shipped with DHL. Once we hand over your order to DHL and provide you with the tracking number, your items are now in the hands of DHL.  You can track you package all the way to your doorstep by clicking on this link: TRACK YOUR PACKAGE

If you have any further inquiries regarding delivery times, please contact DHL